Hey again

Waving hand emoji

My UX mantra: no one should feel inferior using a tool they have no choice but to use.

Pursued Masters in Information Systems at Northeastern University, Boston.

My Design Mantra: Ensure users feel empowered, never inferior, when interacting with tools I create.

Ready to contribute to a company that shares this vision.

CURRENT COMPANY: AMERICA'S CAR-MART

3+ YEARS EXPERIENCE

A little bit about me


How I Work
  • I start with the problem, not the solution: the userโ€™s, the businessโ€™s and the technical one.

  • I believe user problems are business problems.

  • I walk into rooms with evidence, so meetings end in decisions, not more discussion.

  • I change my approach for every problem and every room, from executives to the people doing the work.

  • New domains donโ€™t slow me down. I learn the language before I enter the room.

Outside work
  • Itโ€™s always a yes to anything with an adrenaline rush, and to every chance to travel.

  • I love listening to peopleโ€™s stories. Podcasts, books and long walks fill the rest.

  • I host gatherings to paint, play board games or just watch a movie.

  • I arrange my space the way Iโ€™d design a product: everything within reach right when I need it.

Roles that built the person I am today

Experience Outside Resume

User Experience Researcher โ€ข Feb 2025 - Present

Auto Sales and Finance

The companyโ€™s first UX researcher. I hear business problems first-hand from the C-suite, run workshops where executives, business, product and engineering decide together, and set the UX standards every project follows, whether Iโ€™m on it or not. I also design AI agents and workflows that speed up research and prototyping.

UX Designer Specialist โ€ข May 2024 - Feb 2025

Health Sector

Founding designer at a healthcare startup. I turned two foundersโ€™ perspectives into one product, designed for users HIPAA kept out of reach, then helped hire and lead a team of 3 designers.

Design Researcher โ€ข Sep 2023 - May 2024

Education

Redesigned the student and payment portals, and as a UX teaching assistant mentored 100 students through the design course with workshops on research and design tools. Invited back as a guest lecturer in 2025 for two sessions on what UX looks like in industry.

UX Designer โ€ข Jan 2023 - Aug 2023

Biotechnology Research

Learned a scientific domain from scratch to redesign two internal biomedical tools, and built the information architecture for the internal website and knowledge base. My research and design helped secure budget approval for one of the redesigns.

Product Designer โ€ข Jan 2021 - Dec 2021

Education

Designed dashboards, a customer service board and a website redesign, and used UX principles and psychology to grow course reach and sales.

Skills

DATA VISUALIZATION

INFORMATION ARCHITECTURE

PROBLEM FRAMING

Problem Framing

STAKEHOLDER ALIGNMENT

STYLE GUIDES

ACCESSIBILITY PRINCIPLES

ACCESSIBILITY PRINCIPLES

RESPONSIVE/INTERACTIVE DESIGN

USABILITY TESTING

USABILITY TESTING

TESTING METHODS

DISCOVERY RESEARCH

WORKSHOP FACILITATION

PROTOTYPING

AI ASSISTED WORKFLOWS

AGILE

AGILE

QUAL. & QUAN. ANALYSIS

QUAL. & QUAN. ANALYSIS

Testimonials

A little bit about me


How I Work
  • I start with the problem, not the solution: the userโ€™s, the businessโ€™s and the technical one.

  • I believe user problems are business problems.

  • I walk into rooms with evidence, so meetings end in decisions, not more discussion.

  • I change my approach for every problem and every room, from executives to the people doing the work.

  • New domains donโ€™t slow me down. I learn the language before I enter the room.

Outside work
  • Itโ€™s always a yes to anything with an adrenaline rush, and to every chance to travel.

  • I love listening to peopleโ€™s stories. Podcasts, books and long walks fill the rest.

  • I host gatherings to paint, play board games or just watch a movie.

  • I arrange my space the way Iโ€™d design a product: everything within reach right when I need it.

Roles that built the person I am today

Experience Outside Resume

User Experience Researcher โ€ข Feb 2025 - Present

Auto Sales and Finance

The companyโ€™s first UX researcher. I hear business problems first-hand from the C-suite, run workshops where executives, business, product and engineering decide together, and set the UX standards every project follows, whether Iโ€™m on it or not. I also design AI agents and workflows that speed up research and prototyping.

UX Designer Specialist โ€ข May 2024 - Feb 2025

Health Sector

Founding designer at a healthcare startup. I turned two foundersโ€™ perspectives into one product, designed for users HIPAA kept out of reach, then helped hire and lead a team of 3 designers.

Design Researcher โ€ข Sep 2023 - May 2024

Education

Redesigned the student and payment portals, and as a UX teaching assistant mentored 100 students through the design course with workshops on research and design tools. Invited back as a guest lecturer in 2025 for two sessions on what UX looks like in industry.

UX Designer โ€ข Jan 2023 - Aug 2023

Biotechnology Research

Learned a scientific domain from scratch to redesign two internal biomedical tools, and built the information architecture for the internal website and knowledge base. My research and design helped secure budget approval for one of the redesigns.

Product Designer โ€ข Jan 2021 - Dec 2021

Education

Designed dashboards, a customer service board and a website redesign, and used UX principles and psychology to grow course reach and sales.

Skills

DATA VISUALIZATION

INFORMATION ARCHITECTURE

PROBLEM FRAMING

STAKEHOLDER ALIGNMENT

STYLE GUIDES

ACCESSIBILITY PRINCIPLES

RESPONSIVE/INTERACTIVE DESIGN

USABILITY TESTING

TESTING METHODS

DISCOVERY RESEARCH

WORKSHOP FACILITATION

PROTOTYPING

AI ASSISTED WORKFLOWS

AGILE

QUAL. & QUAN. ANALYSIS

QUAL. & QUAN. ANALYSIS

Testimonials

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Designed by Keerthi